Solutions
The 24/7 support claimants want, with less administrative burden for claims professionals
Experience the power of AI combined with behavioral economics to provide automated, real time, behavioral-based risk monitoring and support for claimants and claims professionals; and go live in just weeks with a custom claimant experience, without adding yet another system.
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Identify risks in real-time
Collect deep psychosocial insights at the start of a claim and harness AI to monitor claims, automate check-ins, and alert staff when an issue requires their attention.
Save time, money, and frustration
Message in any medium
Text right from your email inbox, and send encrypted messages to protect sensitive information. Injured workers receive your message in their preferred medium and language.
Speak their language
Serve the needs of non-English speakers with an app, messages, and documents in their preferred language.
Simplify one’s understanding the process with content written at an 8th grade reading level.
Relate to injured workers with empathetic content written by a former injured worker.
Simplify document completion
Automatically (or manually) complete, send, and receive e-signed documents in minutes, not days.
Auto-fill documents for injured workers with information from your CMS, RMIS, or payroll system.
Collect self-reported NOI, if desired.
Solve psychosocial issues
Deliver targeted, evidence-based, psychosocial interventions driven by automated monitoring of an individual’s recovery.
Set expectations with dynamically generated, fully customizable, process content and jurisdictionally-specific FAQs.
Provide instant access to wage loss information.
Facilitate medical management
Guide injured workers to the appropriate providers per jurisdictional guidelines.
Give instant access to pharmacy benefit information- e.g., PCN, Bin #, etc.
Send appointment reminders, and collect patient visit summaries in real-time, while providing appointment guides to help ensure the best possible medical care.
Unlike any other system
- Customizable branding, workflows, and content for your org. and those you serve
- Claims team members can do almost everything right from their email inbox
- All data collected can be auto-sent to a claims system via email, fax, SFTP, or API
- Full audit trail available for download or auto-sent to claim system at claim closure
- Seamless injured worker experience on any device with no app download required
- Limited cellular data required to use the app means no data plan is too small
Ready to improve the claims experience?
Join the growing number of carriers, employers, and TPAs using Gain Life to save claim costs and provide a better claimant experience.
Book a demo