Multimodal Messaging
Unified text, email, and in-app communication with end-to-end claims automation
Multimodal Messaging
Unified text, email, and in-app communication with end-to-end claims automation
Multimodal Messaging
Unified text, email, and in-app communication with end-to-end claims automation
Multimodal Messaging
Unified text, email, and in-app communication with end-to-end claims automation
Basic SMS-only tools fragment communication and slow response times. Complex insurance communications demand full-channel coverage. Our intelligent messaging platform unifies text, email, and encrypted in-app messaging, across 140 languages, inside the most comprehensive claims automation platform in insurance. Gain Life ensures every interaction is captured and actionable within your claims workflows.
One inbox for text, email, and in-app that connects directly to claim workflow automation.
The Gain Life Platform Advantage
Current Workflow
Current Workflow
With Gain Life
With Gain Life
What This Means for Your Team
What This Means for Your Team
Basic SMS-only tools or no texting capability
Unified text, email, and encrypted in-app messaging with full brand customization
More efficient adjusters, more satisfied claimants, and consistent brand presence
Basic SMS-only tools or no texting capability
Unified text, email, and encrypted in-app messaging with full brand customization
More efficient adjusters, more satisfied claimants, and consistent brand presence
Basic SMS-only tools or no texting capability
Unified text, email, and encrypted in-app messaging with full brand customization
More efficient adjusters, more satisfied claimants, and consistent brand presence
Basic SMS-only tools or no texting capability
Unified text, email, and encrypted in-app messaging with full brand customization
More efficient adjusters, more satisfied claimants, and consistent brand presence
Communication history scattered across multiple systems
All conversations automatically appear in claim files with context and analysis
No hunting for scattered threads, faster decisions, better compliance
Communication history scattered across multiple systems
All conversations automatically appear in claim files with context and analysis
No hunting for scattered threads, faster decisions, better compliance
Communication history scattered across multiple systems
All conversations automatically appear in claim files with context and analysis
No hunting for scattered threads, faster decisions, better compliance
Communication history scattered across multiple systems
All conversations automatically appear in claim files with context and analysis
No hunting for scattered threads, faster decisions, better compliance
Manual follow-up tracking with missed touchpoints
Automated workflows triggered by urgency, sentiment, or communication patterns
Proactive intervention before disputes escalate
Manual follow-up tracking with missed touchpoints
Automated workflows triggered by urgency, sentiment, or communication patterns
Proactive intervention before disputes escalate
Manual follow-up tracking with missed touchpoints
Automated workflows triggered by urgency, sentiment, or communication patterns
Proactive intervention before disputes escalate
Manual follow-up tracking with missed touchpoints
Automated workflows triggered by urgency, sentiment, or communication patterns
Proactive intervention before disputes escalate
Why Our Approach Works
Most Comprehensive Messaging Coverage
Unlike SMS-only competitors, we unify text, email, and encrypted in-app channels with configurable branding. Every touchpoint, from a quick text update to formal correspondence, follows your brand standards and compliance rules.
Built-In Insurance-Intelligence
Real-time analysis flags urgency, sentiment shifts, and contentious language to trigger workflows, providing early warning signals that enable your team to intervene proactively before situations escalate. Cross-channel alerts surface early risk signals across text, email, and in-app conversations to trigger proactive interventions.
Business teams configure, IT stays in control
Set escalation rules, sentiment thresholds, and communication workflows that trigger interventions before disputes escalate. Deploy changes in hours while maintaining compliance across all channels.
One Comprehensive Platform
Messaging connects seamlessly with document distribution, e-signatures, portals, and compensation workflows. Organizations consolidate point solutions to reduce integration complexity with one platform to handle communication, evidence collection, and claimant updates, all linked to your existing claim files.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Most Comprehensive Messaging Coverage
Unlike SMS-only competitors, we unify text, email, and encrypted in-app channels with configurable branding. Every touchpoint, from a quick text update to formal correspondence, follows your brand standards and compliance rules.
Built-In Insurance-Intelligence
Real-time analysis flags urgency, sentiment shifts, and contentious language to trigger workflows, providing early warning signals that enable your team to intervene proactively before situations escalate. Cross-channel alerts surface early risk signals across text, email, and in-app conversations to trigger proactive interventions.
Business teams configure, IT stays in control
Set escalation rules, sentiment thresholds, and communication workflows that trigger interventions before disputes escalate. Deploy changes in hours while maintaining compliance across all channels.
One Comprehensive Platform
Messaging connects seamlessly with document distribution, e-signatures, portals, and compensation workflows. Organizations consolidate point solutions to reduce integration complexity with one platform to handle communication, evidence collection, and claimant updates, all linked to your existing claim files.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Most Comprehensive Messaging Coverage
Unlike SMS-only competitors, we unify text, email, and encrypted in-app channels with configurable branding. Every touchpoint, from a quick text update to formal correspondence, follows your brand standards and compliance rules.
Built-In Insurance-Intelligence
Real-time analysis flags urgency, sentiment shifts, and contentious language to trigger workflows, providing early warning signals that enable your team to intervene proactively before situations escalate. Cross-channel alerts surface early risk signals across text, email, and in-app conversations to trigger proactive interventions.
Business teams configure, IT stays in control
Set escalation rules, sentiment thresholds, and communication workflows that trigger interventions before disputes escalate. Deploy changes in hours while maintaining compliance across all channels.
One Comprehensive Platform
Messaging connects seamlessly with document distribution, e-signatures, portals, and compensation workflows. Organizations consolidate point solutions to reduce integration complexity with one platform to handle communication, evidence collection, and claimant updates, all linked to your existing claim files.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Most Comprehensive Messaging Coverage
Unlike SMS-only competitors, we unify text, email, and encrypted in-app channels with configurable branding. Every touchpoint, from a quick text update to formal correspondence, follows your brand standards and compliance rules.
Built-In Insurance-Intelligence
Real-time analysis flags urgency, sentiment shifts, and contentious language to trigger workflows, providing early warning signals that enable your team to intervene proactively before situations escalate. Cross-channel alerts surface early risk signals across text, email, and in-app conversations to trigger proactive interventions.
Business teams configure, IT stays in control
Set escalation rules, sentiment thresholds, and communication workflows that trigger interventions before disputes escalate. Deploy changes in hours while maintaining compliance across all channels.
One Comprehensive Platform
Messaging connects seamlessly with document distribution, e-signatures, portals, and compensation workflows. Organizations consolidate point solutions to reduce integration complexity with one platform to handle communication, evidence collection, and claimant updates, all linked to your existing claim files.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Real-World Applications
Reduce Phone Tag
Automatically send reminders in the claimant's preferred language and channel so calls are answered instead of missed.
Reduce Phone Tag
Automatically send reminders in the claimant's preferred language and channel so calls are answered instead of missed.
Reduce Phone Tag
Automatically send reminders in the claimant's preferred language and channel so calls are answered instead of missed.
Reduce Phone Tag
Automatically send reminders in the claimant's preferred language and channel so calls are answered instead of missed.
No More Language Barriers
Conversations are translated in real time while maintaining intended context and tone.
No More Language Barriers
Conversations are translated in real time while maintaining intended context and tone.
No More Language Barriers
Conversations are translated in real time while maintaining intended context and tone.
No More Language Barriers
Conversations are translated in real time while maintaining intended context and tone.
Automated Evidence & Document Requests
Trigger automated follow-ups for missing forms, invoices, or medical documentation.
Automated Evidence & Document Requests
Trigger automated follow-ups for missing forms, invoices, or medical documentation.
Automated Evidence & Document Requests
Trigger automated follow-ups for missing forms, invoices, or medical documentation.
Automated Evidence & Document Requests
Trigger automated follow-ups for missing forms, invoices, or medical documentation.
Litigation Prevention
Our models identify communication patterns that predict litigation risk with over 90% accuracy, 3+ weeks in advance. Declining response rates, increasingly negative sentiment, or rising contentiousness trigger configurable alerts for your team to intervene before situations escalate to legal representation.
Litigation Prevention
Our models identify communication patterns that predict litigation risk with over 90% accuracy, 3+ weeks in advance. Declining response rates, increasingly negative sentiment, or rising contentiousness trigger configurable alerts for your team to intervene before situations escalate to legal representation.
Litigation Prevention
Our models identify communication patterns that predict litigation risk with over 90% accuracy, 3+ weeks in advance. Declining response rates, increasingly negative sentiment, or rising contentiousness trigger configurable alerts for your team to intervene before situations escalate to legal representation.
Litigation Prevention
Our models identify communication patterns that predict litigation risk with over 90% accuracy, 3+ weeks in advance. Declining response rates, increasingly negative sentiment, or rising contentiousness trigger configurable alerts for your team to intervene before situations escalate to legal representation.
Proven Results You Can Measure
70% faster claimant response times compared to email-only communication, with SMS and in-app messaging reducing delays from days to hours
70% faster claimant response times compared to email-only communication, with SMS and in-app messaging reducing delays from days to hours
70% faster claimant response times compared to email-only communication, with SMS and in-app messaging reducing delays from days to hours
70% faster claimant response times compared to email-only communication, with SMS and in-app messaging reducing delays from days to hours
Over 90% accuracy identifying litigation risk 3+ weeks in advance when combined with Claims Monitoring, enabling earlier interventions to avoid legal costs
Over 90% accuracy identifying litigation risk 3+ weeks in advance when combined with Claims Monitoring, enabling earlier interventions to avoid legal costs
Over 90% accuracy identifying litigation risk 3+ weeks in advance when combined with Claims Monitoring, enabling earlier interventions to avoid legal costs
Over 90% accuracy identifying litigation risk 3+ weeks in advance when combined with Claims Monitoring, enabling earlier interventions to avoid legal costs
Real-time communication analysis across languages and channels with configurable escalation workflows
Real-time communication analysis across languages and channels with configurable escalation workflows
Real-time communication analysis across languages and channels with configurable escalation workflows
Real-time communication analysis across languages and channels with configurable escalation workflows
One platform replaces multiple vendors
One platform replaces multiple vendors
One platform replaces multiple vendors
One platform replaces multiple vendors
Complete, auditable record of every claimant interaction
Complete, auditable record of every claimant interaction
Complete, auditable record of every claimant interaction
Complete, auditable record of every claimant interaction
Purpose-built for P&C workflows with 5+ years of insurance-specific communication intelligence
Purpose-built for P&C workflows with 5+ years of insurance-specific communication intelligence
Purpose-built for P&C workflows with 5+ years of insurance-specific communication intelligence
Purpose-built for P&C workflows with 5+ years of insurance-specific communication intelligence
Cut response times by 70% and catch litigation risks early across every messaging channel.
Cut response times by 70% and catch litigation risks early across every messaging channel.
Cut response times by 70% and catch litigation risks early across every messaging channel.