
Voice Intelligence
Real-time insurance-trained voice recording, transcription, translation, and summaries across 24+ languages

Voice Intelligence
Real-time insurance-trained voice recording, transcription, translation, and summaries across 24+ languages

Voice Intelligence
Real-time insurance-trained voice recording, transcription, translation, and summaries across 24+ languages
Voice intelligence trained on insurance and medical terminology, ensuring accuracy for conversations that directly impact claim outcomes. Trusted by carriers, TPAs, MGAs/MGUs, and ancillary service providers, our voice intelligence reduces administrative burden while seamlessly orchestrating your entire claims lifecycle.
The Gain Life Platform Advantage
Current Workflow
Current Workflow
With Gain Life
With Gain Life
What This Means for Your Team
What This Means for Your Team
Adjusters spend significant time on post-call documentation
Automated recording, transcription, translation, and summarization pushed directly into claim files
Adjusters focus on conversations while workflows execute automatically
Adjusters spend significant time on post-call documentation
Automated recording, transcription, translation, and summarization pushed directly into claim files
Adjusters focus on conversations while workflows execute automatically
Adjusters spend significant time on post-call documentation
Automated recording, transcription, translation, and summarization pushed directly into claim files
Adjusters focus on conversations while workflows execute automatically
Expensive third-party translation services with delays
Real-time translation trained on insurance and medical terminology
No communication delays or missed customer needs
Expensive third-party translation services with delays
Real-time translation trained on insurance and medical terminology
No communication delays or missed customer needs
Expensive third-party translation services with delays
Real-time translation trained on insurance and medical terminology
No communication delays or missed customer needs
Voice tools disconnected from claim workflows
Integration with claim systems and workflow automation
Complete customer context with automated workflow execution
Voice tools disconnected from claim workflows
Integration with claim systems and workflow automation
Complete customer context with automated workflow execution
Voice tools disconnected from claim workflows
Integration with claim systems and workflow automation
Complete customer context with automated workflow execution
Why Our Approach Works
Insurance-Trained Voice Intelligence
We developed our platform specifically for conversations that drive claim outcomes. Our translation and transcription engines are trained on insurance and medical terminology, reducing errors in critical conversations such as workers' comp recorded statements, liability claim calls, and medical restrictions discussions. Dictionaries can also be configured to reflect your team's preferred lexicon.
Business teams configure, IT stays in control
Define conversation types, summary templates, and routing workflows to match your exact protocols. Adjust transcription parameters for your team's preferred lexicon—all without IT support for each change.
One Comprehensive Platform
Voice intelligence connects seamlessly with document processing, claimant portals, and claims monitoring. Instead of standalone voice tools, one platform provides complete operational context across every communication touchpoint.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Insurance-Trained Voice Intelligence
We developed our platform specifically for conversations that drive claim outcomes. Our translation and transcription engines are trained on insurance and medical terminology, reducing errors in critical conversations such as workers' comp recorded statements, liability claim calls, and medical restrictions discussions. Dictionaries can also be configured to reflect your team's preferred lexicon.
Business teams configure, IT stays in control
Define conversation types, summary templates, and routing workflows to match your exact protocols. Adjust transcription parameters for your team's preferred lexicon—all without IT support for each change.
One Comprehensive Platform
Voice intelligence connects seamlessly with document processing, claimant portals, and claims monitoring. Instead of standalone voice tools, one platform provides complete operational context across every communication touchpoint.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Insurance-Trained Voice Intelligence
We developed our platform specifically for conversations that drive claim outcomes. Our translation and transcription engines are trained on insurance and medical terminology, reducing errors in critical conversations such as workers' comp recorded statements, liability claim calls, and medical restrictions discussions. Dictionaries can also be configured to reflect your team's preferred lexicon.
Business teams configure, IT stays in control
Define conversation types, summary templates, and routing workflows to match your exact protocols. Adjust transcription parameters for your team's preferred lexicon—all without IT support for each change.
One Comprehensive Platform
Voice intelligence connects seamlessly with document processing, claimant portals, and claims monitoring. Instead of standalone voice tools, one platform provides complete operational context across every communication touchpoint.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Real-World Applications
Streamlined Recorded Statements
Make taking a recorded statement a breeze. Automatically record, transcribe, translate if necessary, and summarize calls based on your desired templated format, saving time for your people while providing a streamlined customer experience.
Streamlined Recorded Statements
Make taking a recorded statement a breeze. Automatically record, transcribe, translate if necessary, and summarize calls based on your desired templated format, saving time for your people while providing a streamlined customer experience.
Streamlined Recorded Statements
Make taking a recorded statement a breeze. Automatically record, transcribe, translate if necessary, and summarize calls based on your desired templated format, saving time for your people while providing a streamlined customer experience.
Immediate Bidirectional Translation
A workers' comp claimant calls speaking only Spanish about medical restrictions. Our voice intelligence provides real-time bidirectional translation while automatically generating translated transcripts for claim files.
Immediate Bidirectional Translation
A workers' comp claimant calls speaking only Spanish about medical restrictions. Our voice intelligence provides real-time bidirectional translation while automatically generating translated transcripts for claim files.
Immediate Bidirectional Translation
A workers' comp claimant calls speaking only Spanish about medical restrictions. Our voice intelligence provides real-time bidirectional translation while automatically generating translated transcripts for claim files.
Templated File-Ready Claim Notes
Actively listen on calls while saving significant time post-call documenting notes in your preferred claim file format with automated transcription and summarization of any call based on your preferred file notes template.
Templated File-Ready Claim Notes
Actively listen on calls while saving significant time post-call documenting notes in your preferred claim file format with automated transcription and summarization of any call based on your preferred file notes template.
Templated File-Ready Claim Notes
Actively listen on calls while saving significant time post-call documenting notes in your preferred claim file format with automated transcription and summarization of any call based on your preferred file notes template.