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Voice Intelligence

Real-time insurance-trained voice recording, transcription, translation, and summaries across 24+ languages

Hero Image

Voice Intelligence

Real-time insurance-trained voice recording, transcription, translation, and summaries across 24+ languages

Hero Image

Voice Intelligence

Real-time insurance-trained voice recording, transcription, translation, and summaries across 24+ languages

Voice intelligence trained on insurance and medical terminology, ensuring accuracy for conversations that directly impact claim outcomes. Trusted by carriers, TPAs, MGAs/MGUs, and ancillary service providers, our voice intelligence reduces administrative burden while seamlessly orchestrating your entire claims lifecycle.

Real-time translation during calls, automated file-ready notes after.

The Gain Life Platform Advantage

Current Workflow

Current Workflow

With Gain Life

With Gain Life

What This Means for Your Team

What This Means for Your Team

Adjusters spend significant time on post-call documentation
Automated recording, transcription, translation, and summarization pushed directly into claim files

Adjusters focus on conversations while workflows execute automatically

Adjusters spend significant time on post-call documentation
Automated recording, transcription, translation, and summarization pushed directly into claim files

Adjusters focus on conversations while workflows execute automatically

Adjusters spend significant time on post-call documentation
Automated recording, transcription, translation, and summarization pushed directly into claim files

Adjusters focus on conversations while workflows execute automatically

Expensive third-party translation services with delays
Real-time translation trained on insurance and medical terminology

No communication delays or missed customer needs

Expensive third-party translation services with delays
Real-time translation trained on insurance and medical terminology

No communication delays or missed customer needs

Expensive third-party translation services with delays
Real-time translation trained on insurance and medical terminology

No communication delays or missed customer needs

Voice tools disconnected from claim workflows
Integration with claim systems and workflow automation

Complete customer context with automated workflow execution

Voice tools disconnected from claim workflows
Integration with claim systems and workflow automation

Complete customer context with automated workflow execution

Voice tools disconnected from claim workflows
Integration with claim systems and workflow automation

Complete customer context with automated workflow execution

Why Our Approach Works

Insurance-Trained Voice Intelligence

We developed our platform specifically for conversations that drive claim outcomes. Our translation and transcription engines are trained on insurance and medical terminology, reducing errors in critical conversations such as workers' comp recorded statements, liability claim calls, and medical restrictions discussions. Dictionaries can also be configured to reflect your team's preferred lexicon.

Business teams configure, IT stays in control

Define conversation types, summary templates, and routing workflows to match your exact protocols. Adjust transcription parameters for your team's preferred lexicon—all without IT support for each change.

One Comprehensive Platform

Voice intelligence connects seamlessly with document processing, claimant portals, and claims monitoring. Instead of standalone voice tools, one platform provides complete operational context across every communication touchpoint.

Rapid Deployment & Integration Support

Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.

Why Our Approach Works

Insurance-Trained Voice Intelligence

We developed our platform specifically for conversations that drive claim outcomes. Our translation and transcription engines are trained on insurance and medical terminology, reducing errors in critical conversations such as workers' comp recorded statements, liability claim calls, and medical restrictions discussions. Dictionaries can also be configured to reflect your team's preferred lexicon.

Business teams configure, IT stays in control

Define conversation types, summary templates, and routing workflows to match your exact protocols. Adjust transcription parameters for your team's preferred lexicon—all without IT support for each change.

One Comprehensive Platform

Voice intelligence connects seamlessly with document processing, claimant portals, and claims monitoring. Instead of standalone voice tools, one platform provides complete operational context across every communication touchpoint.

Rapid Deployment & Integration Support

Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.

Why Our Approach Works

Insurance-Trained Voice Intelligence

We developed our platform specifically for conversations that drive claim outcomes. Our translation and transcription engines are trained on insurance and medical terminology, reducing errors in critical conversations such as workers' comp recorded statements, liability claim calls, and medical restrictions discussions. Dictionaries can also be configured to reflect your team's preferred lexicon.

Business teams configure, IT stays in control

Define conversation types, summary templates, and routing workflows to match your exact protocols. Adjust transcription parameters for your team's preferred lexicon—all without IT support for each change.

One Comprehensive Platform

Voice intelligence connects seamlessly with document processing, claimant portals, and claims monitoring. Instead of standalone voice tools, one platform provides complete operational context across every communication touchpoint.

Rapid Deployment & Integration Support

Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.

Real-World Applications

Streamlined Recorded Statements

Make taking a recorded statement a breeze. Automatically record, transcribe, translate if necessary, and summarize calls based on your desired templated format, saving time for your people while providing a streamlined customer experience.

Streamlined Recorded Statements

Make taking a recorded statement a breeze. Automatically record, transcribe, translate if necessary, and summarize calls based on your desired templated format, saving time for your people while providing a streamlined customer experience.

Streamlined Recorded Statements

Make taking a recorded statement a breeze. Automatically record, transcribe, translate if necessary, and summarize calls based on your desired templated format, saving time for your people while providing a streamlined customer experience.

Immediate Bidirectional Translation

A workers' comp claimant calls speaking only Spanish about medical restrictions. Our voice intelligence provides real-time bidirectional translation while automatically generating translated transcripts for claim files.

Immediate Bidirectional Translation

A workers' comp claimant calls speaking only Spanish about medical restrictions. Our voice intelligence provides real-time bidirectional translation while automatically generating translated transcripts for claim files.

Immediate Bidirectional Translation

A workers' comp claimant calls speaking only Spanish about medical restrictions. Our voice intelligence provides real-time bidirectional translation while automatically generating translated transcripts for claim files.

Templated File-Ready Claim Notes

Actively listen on calls while saving significant time post-call documenting notes in your preferred claim file format with automated transcription and summarization of any call based on your preferred file notes template.

Templated File-Ready Claim Notes

Actively listen on calls while saving significant time post-call documenting notes in your preferred claim file format with automated transcription and summarization of any call based on your preferred file notes template.

Templated File-Ready Claim Notes

Actively listen on calls while saving significant time post-call documenting notes in your preferred claim file format with automated transcription and summarization of any call based on your preferred file notes template.

Proven Results You Can Measure

50-90% cost reduction in third-party translation services

50-90% cost reduction in third-party translation services

50-90% cost reduction in third-party translation services

24+ languages for voice translation

24+ languages for voice translation

24+ languages for voice translation

One comprehensive platform replacing multiple vendors

One comprehensive platform replacing multiple vendors

One comprehensive platform replacing multiple vendors

File-ready transcripts and templated summaries delivered immediately after every call

File-ready transcripts and templated summaries delivered immediately after every call

File-ready transcripts and templated summaries delivered immediately after every call

Purpose-built for P&C workflows with 5+ years of insurance-specific training intelligence

Purpose-built for P&C workflows with 5+ years of insurance-specific training intelligence

Purpose-built for P&C workflows with 5+ years of insurance-specific training intelligence

Eliminate hours of post-call documentation and translation costs.

Eliminate hours of post-call documentation and translation costs.

Eliminate hours of post-call documentation and translation costs.

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