Claimant Portal
A unified self-service portal for claimants that delivers 10x higher engagement
Claimant Portal
A unified self-service portal for claimants that delivers 10x higher engagement
Claimant Portal
A unified self-service portal for claimants that delivers 10x higher engagement
Traditional apps struggle with adoption, forcing most claimants to call for basic updates. Our no-download portal platform eliminates the friction of app downloads, achieving 10x higher engagement and self-service adoption.
By combining instant accessibility, clear expectation-setting, and comprehensive self-service capabilities, we help carriers reduce call volumes while improving claimant experience across languages and lines of business.
Achieve 10x higher engagement with a no-download, multilingual portal tailored to claim type.
The Gain Life Platform Advantage
Current Workflow
Current Workflow
With Gain Life
With Gain Life
What This Means for Your Team
What This Means for Your Team
A small percentage of claimants download your app and maybe use it once
Progressive web app accessible instantly from any device
Immediate claimant engagement without adoption barriers
A small percentage of claimants download your app and maybe use it once
Progressive web app accessible instantly from any device
Immediate claimant engagement without adoption barriers
A small percentage of claimants download your app and maybe use it once
Progressive web app accessible instantly from any device
Immediate claimant engagement without adoption barriers
Basic claim status updates with limited functionality
Automated updates with key information, e-signable documents, and required next steps
Fewer follow-up calls and higher claimant satisfaction
Basic claim status updates with limited functionality
Automated updates with key information, e-signable documents, and required next steps
Fewer follow-up calls and higher claimant satisfaction
Basic claim status updates with limited functionality
Automated updates with key information, e-signable documents, and required next steps
Fewer follow-up calls and higher claimant satisfaction
One-size-fits-all interfaces with language barriers
Personalized portal experiences across languages and claimant profiles
More accessible experiences that feel tailored to each user
One-size-fits-all interfaces with language barriers
Personalized portal experiences across languages and claimant profiles
More accessible experiences that feel tailored to each user
One-size-fits-all interfaces with language barriers
Personalized portal experiences across languages and claimant profiles
More accessible experiences that feel tailored to each user
Why Our Approach Works
Insurance-Specific Intelligence
We built our platform specifically for insurance. Configure entirely different portal experiences by line of business, jurisdiction, or policyholder type. Workers' comp portals display provider details and RTW status, while auto liability portals prioritize repair coordination and rental car information. California workers' comp sees different forms and timelines than Texas claims. This granular configurability ensures every claimant gets an experience tailored to their specific claim context.
Business teams configure, IT stays in control
Customize portal experiences by line of business, jurisdiction, claimant type, and more. Update content, forms, and branding quickly while IT maintains security standards and access controls.
One Comprehensive Platform
Our portal integrates with document management, network management, multimodal messaging, and broader workflow automation, ensuring claimants receive consistent updates while adjusters see complete records. Every portal interaction triggers configurable alerts to adjuster inboxes and automatically updates claim systems with comprehensive audit trails detailing every action.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Insurance-Specific Intelligence
We built our platform specifically for insurance. Configure entirely different portal experiences by line of business, jurisdiction, or policyholder type. Workers' comp portals display provider details and RTW status, while auto liability portals prioritize repair coordination and rental car information. California workers' comp sees different forms and timelines than Texas claims. This granular configurability ensures every claimant gets an experience tailored to their specific claim context.
Business teams configure, IT stays in control
Customize portal experiences by line of business, jurisdiction, claimant type, and more. Update content, forms, and branding quickly while IT maintains security standards and access controls.
One Comprehensive Platform
Our portal integrates with document management, network management, multimodal messaging, and broader workflow automation, ensuring claimants receive consistent updates while adjusters see complete records. Every portal interaction triggers configurable alerts to adjuster inboxes and automatically updates claim systems with comprehensive audit trails detailing every action.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Why Our Approach Works
Insurance-Specific Intelligence
We built our platform specifically for insurance. Configure entirely different portal experiences by line of business, jurisdiction, or policyholder type. Workers' comp portals display provider details and RTW status, while auto liability portals prioritize repair coordination and rental car information. California workers' comp sees different forms and timelines than Texas claims. This granular configurability ensures every claimant gets an experience tailored to their specific claim context.
Business teams configure, IT stays in control
Customize portal experiences by line of business, jurisdiction, claimant type, and more. Update content, forms, and branding quickly while IT maintains security standards and access controls.
One Comprehensive Platform
Our portal integrates with document management, network management, multimodal messaging, and broader workflow automation, ensuring claimants receive consistent updates while adjusters see complete records. Every portal interaction triggers configurable alerts to adjuster inboxes and automatically updates claim systems with comprehensive audit trails detailing every action.
Rapid Deployment & Integration Support
Connects to your systems via secure APIs and managed file exchange. Typical go-live is 4-6 weeks, with Gain Life handling configuration. No IT required once dataflows are established.
Real-World Applications
Complete Self-Service
Claimants can view claim status, access pharmacy cards, upload documents or images, and e-sign required forms without downloading an app. All interactions flow directly into the claim system with audit trails.
Complete Self-Service
Claimants can view claim status, access pharmacy cards, upload documents or images, and e-sign required forms without downloading an app. All interactions flow directly into the claim system with audit trails.
Complete Self-Service
Claimants can view claim status, access pharmacy cards, upload documents or images, and e-sign required forms without downloading an app. All interactions flow directly into the claim system with audit trails.
Automated Claim Updates
When claim status changes, claimants automatically receive updates that include what happens next, required actions, and relevant resources, reducing confusion and call center volume.
Automated Claim Updates
When claim status changes, claimants automatically receive updates that include what happens next, required actions, and relevant resources, reducing confusion and call center volume.
Automated Claim Updates
When claim status changes, claimants automatically receive updates that include what happens next, required actions, and relevant resources, reducing confusion and call center volume.
Universal Device Access
Claimants can access the portal from smartphone, tablet, or desktop with the same experience and full interaction history preserved.
Universal Device Access
Claimants can access the portal from smartphone, tablet, or desktop with the same experience and full interaction history preserved.
Universal Device Access
Claimants can access the portal from smartphone, tablet, or desktop with the same experience and full interaction history preserved.
Proven Results You Can Measure
10x higher claimant engagement, driving substantial call reduction through intelligent self-service
10x higher claimant engagement, driving substantial call reduction through intelligent self-service
10x higher claimant engagement, driving substantial call reduction through intelligent self-service
140+ Languages supporting claimants across diverse populations
140+ Languages supporting claimants across diverse populations
140+ Languages supporting claimants across diverse populations
Fully-Configurable workflows and branding for each client's needs
Fully-Configurable workflows and branding for each client's needs
Fully-Configurable workflows and branding for each client's needs
Purpose-built for P&C workflows with 5+ years of insurance-specific intelligence
Purpose-built for P&C workflows with 5+ years of insurance-specific intelligence
Purpose-built for P&C workflows with 5+ years of insurance-specific intelligence
Get 10x the engagement of traditional apps and cut routine call volume significantly.
Get 10x the engagement of traditional apps and cut routine call volume significantly.