Seamless customer experiences. More efficient teams. One integrated platform.

Go beyond point solutions and basic communication tools with the most configurable workflow automation platform in existence, built for P&C and L&H insurance, and designed to integrate with existing systems.

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Trusted by companies that care deeply about who they serve

Why forward-thinking organizations choose Gain Life

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The most comprehensive insurance workflow automation platform

Enhance every touchpoint across your entire claims and service value chain to deliver exceptional customer experiences while dramatically reducing administrative burden with comprehensive solutions covering everything from intake and guided claims support across all mediums and languages, to settlements, loss control, and beyond.

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Instantly configurable in every way

Adapt complex workflows, business rules, and communication flows in real-time as your needs evolve, without technical barriers or lengthy implementation cycles.

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Seamless integration

Works with your existing claim system, policy admin system, RMIS, and more. No rip-and-replace required. Enhance the systems and workflows you have, and go live in just 4-6 weeks on average.

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Proven enterprise scale

Our platform is proven at enterprise scale, serving everyone from the largest national and multinational carriers, TPAs, and self-insured employers down to smaller regional players.

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Unmatched security

Protect your sensitive data with granular role-based permissions that give you complete control, while AI agents automatically inherit only their user's authorized permissions to prevent data leakage. Seamlessly integrate any data source while maintaining ironclad security, ensuring every user and AI agent accesses only what they're supposed to see.

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Improve every insurance interaction with our modular workflow automation

Our platform allows teams to select and implement only the solutions that align with their specific goals and priorities.

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Guide customers every step of the way

Customizable rules in your system(s), or as a standalone solution, provide personalized guidance throughout any insurance process. Help individuals make informed decisions, reduce confusion, and keep them on track.

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Spot problems before they happen

By continuously monitoring workflows with advanced data and AI, we identify potential delays or issues 24/7. This proactive approach ensures problems are addressed before they escalate.

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Suggest smart solutions for faster resolutions

Our platform automatically delivers helpful suggestions and alerts, based on proven, evidence-backed strategies, to improve processes and resolve issues more efficiently.
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Real results delivered to customers

Up to 25% total direct claim cost savings

Independently analyzed customer data shows, for example, statistically significant total direct cost savings of 25% for medical only claims and $18,997 per complex lost time claim.

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4.3 hours saved per team member per week

Get documents signed faster, reduce the need for phone tag, and communicate in any language.

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10X the engagement of standard carrier or TPA portals

By giving claimants and policyholders the seamless experience they want, all parties can focus on what matters, which results in optimal claim and service outcomes.

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What our customers are saying

  • Through direct contact with the injured worker via their smart device in their native language, TRUclaim Solution, powered by Gain Life, shortens the claims lifecycle with fast, accurate communication and speedy delivery of benefits."

    Adrienne Kaltenschnee, Supervisor Claims Adjusters & Software Operations

    FFVA Mutual

  • Jarvis by Gain Life has been a game-changer for our Claims Administration team and life-changing for our injured employees. Our team has more prescriptive data to be able to help our injured employees recover more quickly and have a better quality of life while doing so. The technology allows our team to focus more on hospitality, getting injured employees what they need before they know they need it. Our injured employee engagement rate with the app is 71.76%, and the satisfaction rate is 9/10, or 88%!"

    Brian Trick, Director of Employee Health and Claims Services

    Wegmans Food Markets

  • Johns Eastern is thrilled to partner with Gain Life in providing a modern means of communication for injured workers and our staff. Injured workers are able to chat with the adjuster or nurse case manager, submit forms, look up indemnity payments and manage medical appointments all from their personal computer, tablet, or phone. We appreciate Gain Life’s continued involvement to improve processes and ensure that our participation rate consistently increases each month."

    Alice Wells, Executive Director of TPA Operations

    Johns Eastern Company, Inc. - A Davies Company

Ready to modernize your insurance operations?

Technology is changing fast, but we're on top of it, doing the heavy lifting for you, so you can focus on making decisions and delivering exceptional service. Join the growing number of carriers, TPAs, and self-insured organizations entrusting us to improve their operational outcomes.

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